Here we have answered the most commonly asked questions. If you still have a question, feel free to contact our customer support staff.
There are currently two ways to register a device.
This is when you add the device in your account first and then power up your device.
After creating a web account go to the Device tab and then add device. Device can be added by clicking the plus symbol.
It requires two parameters "name" and "Serial Number". "Name" can be anything you like and "Serial Number" is the number found at the
back of the device. After adding the serial number hit enter. The device now is linked with your account.
Power up the device now and you are good to go.
This is where you start your device and then register the device to a your web account.
When you start the device which is not yet registered with any account, the device prompts you to enter username and password.
The User Name and password are the same as your web account. Once the information is entered, the device is registered with the account.
When you login into your web account you should see this device online and all ready to use.
To access the control panel you need to press both the Home and power button simultaneously. A window pops up prompting for Panel password. Once password is entered you will have access.
The current password is "1elo" to access the control panel.
The devices that are added can be deleted from the account. Navigate to the device page on the web account and click on the device that you wish to delete.
After clicking the device you are taken to device detail page. This page has three tabs Details, Software and Setting navigate to settings tab. There you will
see the delete button on the right bottom corner click the button to delete the device.
There are two types of contents that can be added into the device.
To add android apks navigate to the content tab in your account. In content page,
Click the "Plus" icon present on the left column. A window with two tabs appear -- "APP" and "URL". Dependign on your selection
The "APP" tab takes the following parameter.
Once all the mandatory fields are entered you can click enter. After this an icon appear in the left colum with the name of the app that you provided earlier.
This application is now ready to be delivered to the device. There are two ways to do it.
Once all the mandatory fields are entered you can click enter. After this an icon appears in the left colum with the URL that you provided earlier.
This URL is now ready to be delivered to the device. There are two ways to do it.
The software on the device can be updated either through the web account or on the device.
Updating software on web account:
In the web account navigate to the device page. Select the device that you want to perform software update. After clicking the device you are taken to device detail page. Where you need to select software tab. In this tab you will have a button that shows if any software update is available. Once you click the software update button the device gets updated with the latest software. The software updation usually takes 15 mins so plan it accordingly.
Updating software on the device.
In the device you need to open the control panel of the device. Please read the above how to access control panel question to access it. Once you are in the control panel click on the setting tab. You have "update device" button, click the button to start the software update process.
Install and run an App automatically
Windows client can be downloaded from the windows client link that is present in the footer. Once you click the link you are prompted to save or run the file. You can either run it or save it and run the file later.
The device display can be turned on and off at any time. You can navigate to the device detail page in the web account, Select settings tab. On the right column you have "EDIT" button. Press the button to edit the fields. Display Timer field has "On" and "Off" options. The "on" time is the future time you want the device backlight to be turned on and "off" time is the future time you want the display of the device to be turned off.